Customer friendly is a mindset where you care about your customers and view them as the most important people in your business.
adjective [原级]便利顾客的,贴近顾客的
Each employee attends intensive advanced training programmes to assure a customer-friendly ambience on all SAA flights. 每位员工都会参加各种高级培训课程,以确保其在所有航班上都为乘客提供优质的服务。